Most questions about the PERS Health Insurance Program, regardless of the plan you are enrolled in, can be directed to a PERS Member Specialist available by phone from 7:30 AM to 5:30 PM, Monday through Friday at 1-800-768-7377. You may also contact us by email at persinfo@pershealth.com. To be eligible for the PERS-sponsored health plans, your main residence address (not a mailing address) must be located within the plan's service area.
Kaiser Permanente is the largest and one of the oldest managed care plans in the country. For over 50 years it has promoted the good health of people in the Northwest. Kaiser members are encouraged to choose a Primary Care Provider through the panel of doctors.
Portland: 503-813-2000
Toll-free: 1-800-813-2000
TTY: 1-800-735-2900
www.kaiserpermanente.org
Search for a Kaiser Provider

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California and Hawaii
PERS retirees who live in California or Hawaii and are interested in enrollment in a Kaiser Permanente Health Plan located in their area should call the PERS Health Insurance Program office for more information.
ODS offers a full line of medical and dental insurance products to PERS members. Based in Portland, Oregon, ODS makes health insurance easy for its customers by offering exceptional, personalized customer service. You may live anywhere in the USA and maintain coverage.
Portland: 503-243-3880
Toll-free (OR): 1-800-962-1533
Toll-free (outside Oregon) 1-800-852-5195
TTY: 711
Dental: 1-503-228-6554 (Portland)
1-800-452-1058 (Toll-free)
PERS Pharmacy Program (ODS, PacificSource, and Providence) 503-243-3960
or 1-888-361-1610
www.odscompanies.com
Search for an ODS Provider
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If you would like to know whether or not your physician is included in the PPO network, please contact ODS or visit the ODS website.
PacificSource Health Plans is an independent not-for-profit community health plan founded by a group of physicians in Oregon with the goal of improving health care quality and access in the community. It offers cost effective, extended coverage to individuals who are eligible for Part A and Part B of Medicare.
541-385-5315
Toll-free 1-888-863-3637
TTY: 1-800-735-2900
www.pacificsource.com
Find a Doctor - PacificSource Medicare

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At Providence Health Plan, we are focused on improving the health of our members by creating access to high quality health care programs and preventive services through top-rated benefit plans. Providence Health Plan is part of the Providence Health System, Oregon's largest network of health services.
Medicare Members
Providence offers retirees a managed care plan and a managed care plan with a POS option that allows you to see any Medicare approved provider without a referral. Providence Medicare Plans focus on prevention and quality. Members choose a primary care physician from their network and receive all care from their chosen physician unless they are given a specialist referral. If you choose the plan with a POS option, you can see any Medicare approved provider without a referral or see a provider contracted with Providence. It's up to you.
Non-Medicare Members
Providence offers In-Plan and Out-of-Plan benefits with a common deductible. Non-Medicare retirees and/or dependents must reside in one of the service areas listed below. Members who use the Providence Health Plan Network providers generally pay less for medical care after their deductible has been met.
Medicare members (OR): 503-574-8000
Medicare members (toll-free): 1-800-603-2340
Non-Medicare members (OR): 503-574-6618
Non-Medicare members (toll-free) 1-800-878-4445
TTY: 503-574-8702 or 1-888-244-6642
www.providence.org/healthplans
Search for a Providence Provider
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