This is an important message for new and existing UnitedHealthcare plan members
Update regarding UnitedHealthcare’s network
The PERS Health Insurance Program (PHIP) was recently notified that Providence’s hospitals and providers in Oregon and Washington will no longer be in UnitedHealthcare’s network for members enrolled in the PHIP UnitedHealthcare Group Medicare Advantage PPO plan, effective January 1, 2027.
Updated October 26, 2026: Additionally, The Portland Clinic has announced it will not see PHIP UnitedHealthcare members effective January 1, 2027 – this includes out-of-network care.
To help ensure uninterrupted access to care, we are notifying members before PHIP’s Annual Plan Change period ends that Providence will no longer be in-network.
If you choose to remain in the PHIP UnitedHealthcare plan
If you wish to stay enrolled in the PHIP UnitedHealthcare Medicare Advantage Group PPO plan please refer to the following alternate providers.
| Oregon – Alternate Health Systems |
|---|
| Oregon Health & Science University |
| Willamette Valley Medical Center |
| Adventist Health Portland |
| Tuality Healthcare |
For more information visit the official announcement: Network Negotiations with Providence Health in OR and WA | UnitedHealthcare
What if I want to stay in PHIP, but want to change to a different PHIP-sponsored plan?
You can choose another PHIP-sponsored Medicare plan during the PHIP Annual Plan Change period, which runs from October 1 to November 15, 2026. During this time, you are allowed to switch your medical and/or dental plan to any other plan offered in your area.
Contact us
We understand that this is a significant change. Should you wish to discuss your options in more detail, please contact the PERS Health Insurance Program between 7:00 a.m. and 7:00 p.m., Monday through Friday at 503-224-7377 or 800-768-7377.
Thank you,
PERS Health Insurance Program (PHIP)